pelletsales.com swamped with orders

Xena Posted By Xena, May 29, 2008 at 3:08 PM

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  1. Xena

    Xena
    Minister of Fire

    Nov 30, 2005
    2,494
    92
    Loc:
    South Shore MA
    ylomnstr did you not receive the email offering the LG Granules
    for immediate delivery? I'm in their database as a 3 year customer
    so maybe that's why I got the email.
     
  2. ylomnstr

    ylomnstr
    Feeling the Heat

    May 28, 2008
    323
    4
    Loc:
    Staatsburg, NY
    No I did not. This is my first order from them, plus I may be on the outskirts of their delivery area. Not really sure.
     
  3. sgtfigueroa

    sgtfigueroa
    New Member

    Jun 12, 2008
    2
    0
    Loc:
    Central NH
    Well, I must be a lucky one. I placed my order about a month ago using the Pellets2U link, and They called today to setup delivery for th 3rd of July. I ordered about 5 tons and am located about 20 miles from the main office.

    No to finish the install of my Englander stove, as we are still going over using surplus bluestone
     
  4. sinnian

    sinnian
    Minister of Fire

    May 28, 2008
    894
    54
    Loc:
    Limerick, Maine
    I got the email AND a phone call from them today. I want to stick with the CleanFire though.
     
  5. ylomnstr

    ylomnstr
    Feeling the Heat

    May 28, 2008
    323
    4
    Loc:
    Staatsburg, NY
    My order is for 2 tons of New England Wood Pellets.
     
  6. rcredsox

    rcredsox
    New Member

    Jul 3, 2008
    6
    0
    Loc:
    NY
    ylomnstr,

    I am just down the road from you and I just received (on Tuesday of this week) 2 tons of NewEngland Pellets I order via pellets2u.com on June 16.
    However they substituted Warm Front pellets for the New England brand. I was told by the salesperson that they are the same pellets, just in a different bag.

    When I ordered them I told them to just drop them at the end of the driveway, I didn't need to be home to accept delivery.
    Did you request to be home when they make the delivery?
     
  7. ylomnstr

    ylomnstr
    Feeling the Heat

    May 28, 2008
    323
    4
    Loc:
    Staatsburg, NY
    Hey, you're in Pleasant Valley huh? Small world. No, I told them to drop them off in my driveway as well. I'll follow up with them and maybe they can do the same for me.
     
  8. ylomnstr

    ylomnstr
    Feeling the Heat

    May 28, 2008
    323
    4
    Loc:
    Staatsburg, NY
    Looks like one more email did the trick. Not sure what a Flag means, but we'll see.

    Hi Rob
    I went ahead and changed your order status to high to flag your account
    for delivery. You should be moved to the top of the list.

    Thank You,

    Jeff Bucasas
    PelletSales.com
    jbucasas@pelletsales.com
    (603) 623-1150
    84 Daniel Plummer Rd.
     
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