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pelletsales.com swamped with orders

Post in 'The Pellet Mill - Pellet and Multifuel Stoves' started by Xena, May 29, 2008.

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  1. Xena

    Xena Minister of Fire

    Joined:
    Nov 30, 2005
    Messages:
    2,491
    Loc:
    South Shore MA
    ylomnstr did you not receive the email offering the LG Granules
    for immediate delivery? I'm in their database as a 3 year customer
    so maybe that's why I got the email.

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  2. ylomnstr

    ylomnstr Feeling the Heat

    Joined:
    May 28, 2008
    Messages:
    301
    Loc:
    Staatsburg, NY
    No I did not. This is my first order from them, plus I may be on the outskirts of their delivery area. Not really sure.
  3. sgtfigueroa

    sgtfigueroa New Member

    Joined:
    Jun 12, 2008
    Messages:
    2
    Loc:
    Central NH
    Well, I must be a lucky one. I placed my order about a month ago using the Pellets2U link, and They called today to setup delivery for th 3rd of July. I ordered about 5 tons and am located about 20 miles from the main office.

    No to finish the install of my Englander stove, as we are still going over using surplus bluestone
  4. sinnian

    sinnian Minister of Fire

    Joined:
    May 28, 2008
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    896
    Loc:
    Limerick, Maine
    I got the email AND a phone call from them today. I want to stick with the CleanFire though.
  5. ylomnstr

    ylomnstr Feeling the Heat

    Joined:
    May 28, 2008
    Messages:
    301
    Loc:
    Staatsburg, NY
    My order is for 2 tons of New England Wood Pellets.
  6. rcredsox

    rcredsox New Member

    Joined:
    Jul 3, 2008
    Messages:
    6
    Loc:
    NY
    ylomnstr,

    I am just down the road from you and I just received (on Tuesday of this week) 2 tons of NewEngland Pellets I order via pellets2u.com on June 16.
    However they substituted Warm Front pellets for the New England brand. I was told by the salesperson that they are the same pellets, just in a different bag.

    When I ordered them I told them to just drop them at the end of the driveway, I didn't need to be home to accept delivery.
    Did you request to be home when they make the delivery?
  7. ylomnstr

    ylomnstr Feeling the Heat

    Joined:
    May 28, 2008
    Messages:
    301
    Loc:
    Staatsburg, NY
    Hey, you're in Pleasant Valley huh? Small world. No, I told them to drop them off in my driveway as well. I'll follow up with them and maybe they can do the same for me.
  8. ylomnstr

    ylomnstr Feeling the Heat

    Joined:
    May 28, 2008
    Messages:
    301
    Loc:
    Staatsburg, NY
    Looks like one more email did the trick. Not sure what a Flag means, but we'll see.

    Hi Rob
    I went ahead and changed your order status to high to flag your account
    for delivery. You should be moved to the top of the list.

    Thank You,

    Jeff Bucasas
    PelletSales.com
    jbucasas@pelletsales.com
    (603) 623-1150
    84 Daniel Plummer Rd.
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