In 2008 we had installed a Whitfield Profile 30 pellet insert in our family room fireplace. (We live in a split level ranch and the fireplace is downstairs, as is the utility room and 2 car garage.) Since moving in here in 1998, we've used the fireplace as additional heating for the downstairs portion of the house, beginning with wood burning, going to propane gas logs to finally the pellet insert. However, I can't ever remember the household dust being so terrible as it has been since putting in the pellet insert. The downstairs portion of the house is especially bad, with me having to clean off a thick layer of dust DAILY from downstairs furniture and electronics. We've had our share of issues with the pellet insert, and recently we replaced the firebrick and door gasket. Last week we discovered (with the help of Hearth.com forums) places we've never known to clean ash out of, and have since done an extensive cleaning. But the dust issue is still quite terrible. I am really quite curious if this is normal with a pellet insert, if others have a horrible dust issue in the house and if there is anything I can do to cut down on the dust formation.