230 volt Enviro Windsor Auger Problem

[Marcas]

I live in Ireland and have had an Enviro Windsor stove for 20 years. Everything on the stove works and it will operate for about 30-40 minutes and then go out. I have cleaned everything but the problem persists. The issue appears to be a slow auger motor which is simply not delivering enough pellets. I have three questions:
1. Does this diagnosis seem correct
2. Does anyone know where I could get a replacement 230v auger motor for my stove which is required for European countries. When I look at the company website it would appear that there are no longer any dealers on this side of the Atlantic.
3, Has anyone any suggestions of a workaround if a 230V motor is unavailable.

 

[stovelark]

It could be that the motor is heating up and getting tired, is it the original? Do not know about 230V motors, if no dealer nearby, looks like the internet may be the answer. Good luck with her.

 

[Whitenuckler]

I w

I live in Ireland and have had an Enviro Windsor stove for 20 years. Everything on the stove works and it will operate for about 30-40 minutes and then go out. I have cleaned everything but the problem persists. The issue appears to be a slow auger motor which is simply not delivering enough pellets. I have three questions:
1. Does this diagnosis seem correct
2. Does anyone know where I could get a replacement 230v auger motor for my stove which is required for European countries. When I look at the company website it would appear that there are no longer any dealers on this side of the Atlantic.
3, Has anyone any suggestions of a workaround if a 230V motor is unavailable.

I would start with finding the part number, and then search. The motor only wants to run at it's rated speed, otherwise it will heat up. If it appears to run slow, it could be the gearbox or auger. If you can disconnect the motor and gearbox, you can check each part. My auger will run minimum 10 seconds each minute just to keep a flame. Check how long yours runs.

 

[johneh]

The Auger motor you want is an EF 001-220v. I suspect you have a different problem!
When the auger stops, is there still a flame in the burn pot? I believe that stove
temperature control is variable, using a dial. If so, at what position is the pointer .
Past the 50% line (or half way. Have you removed the low-temp switch and cleaned it ?
I have a feeling that you are running the stove cool enough that the low - temp switch
is not hot enough . That it does not sense a fire . Causing the stove to go into shutdown.
Have you had the auger motor out and pulled the gear cover, cleaned the grease out
and installed new lubricant? Just some things to check
Enviro Windsor Technical Service Manual for European stoves

https://enviro.com/custom_content/docs/manuals/C-10166%20Instruction%20Windsor%20DIN%20Technical%20Manual.pdf

 

[Marcas]

Thanks for the advice. I wanted to listen to any suggestions before taking things apart as this would mean moving it out from its current location. I took the side panel off. On start-up it seems to take the motor about 4.5 minutes to do a complete rotation. Although perhaps I'm mixing the motor up with the gearing in some way. What I was looking at was a kind of collar with an allen fixing in it. Start up seems to work fine but it would appear to run out of pellets some time after the room fan kicks in. I forgot to note what percentage of the time the auger motor is running but will check that. I found a part number on an online manual EF-001-220V. I found one US supplier selling an original part for $386 although it would be considerably more expensive by the time it got to me in Ireland.

 

[Whitenuckler]

Thanks for the advice. I wanted to listen to any suggestions before taking things apart as this would mean moving it out from its current location. I took the side panel off. On start-up it seems to take the motor about 4.5 minutes to do a complete rotation. Although perhaps I'm mixing the motor up with the gearing in some way. What I was looking at was a kind of collar with an allen fixing in it. Start up seems to work fine but it would appear to run out of pellets some time after the room fan kicks in. I forgot to note what percentage of the time the auger motor is running but will check that. I found a part number on an online manual EF-001-220V. I found one US supplier selling an original part for $386 although it would be considerably more expensive by the time it got to me in Ireland.

Don't buy a new auger motor unless it fails a bench test ect. The motor could be fine. It's best to "jumper it" for testing if required with 220V although it should be done by a qualified person with a proper test plug. As John said it could be a totally different issue.

 

[johneh]

I would check the exhaust temp sensor; it's easy to get at from the left panel. Ash is a super
insulator, and the timing for it to see a fire is about the same time the blower comes on.
Take it out, remove any ash (clean it well), reinstall, and start the stove again; see if it improves
Also turn up the heat a little

 

[Marcas]

Thanks for the further suggestions. I will see what I can do and report back.

 

[Marcas]

I took the exhaust sensor out. I removed a layer of carbon deposits with a damp scotchbrite pot scrubber. I then ran the stove for an hour and it stayed lit. Thanks again Johneh for the suggestion. I haven't done anything about taking the auger motor out yet as the stove is recessed into a fireplace and I will need to detach the stovepipe to move it out so that I can get access. Is it simple to open up and replace the grease? This may be a stupid question but I noted that the silver coloured ring turns faster than the brass one, is that correct?

 

[johneh]

The two rings should move together. I have seen what looks like what you are describing.
Reach in with a marker and put a line on each part . I think you will find it is an optical illusion
If they are turning at different speeds, the lock bolt may need to be tightened.