Has anyone had pellets just bouncing out of the burnpot into the ash pan and down the air wash? I love my stove but it just seems to toss pellets all over the place. I assume they hit the burn pot and just bounce out into various areas. It also accumulates quite a bit of ash on the ledges around the glass. I'm assuming that maybe the fake logs would help remedy both issues? I've left them out because the fell on top of the flame overnight last week and redirected the flame. Wasn't a huge fan of that. I know it's just semantics but anyone have any suggestions on getting around these little issues?
Thanks!
Thanks!