Here, Here!Wouldn't it be nice to have a knowledgeable Lopi employee on this forum, as we have from BK...
The quality of the help from BK applied to the Lopi might make a sufficient difference to have you make the choice of keeping the Lopi.
I'm just saying...
I actually think the best thing about BK is the person who supports them on here. He's terrific.
I totally agree, other stove companies are not doing everything they can and should to support their products. I'm a huge SBI fan, but why don't they have someone from their marketing team on here? Not to push, but to gather feedback and provide support. Same with Travis, Englander, VC, etc.?
I suppose it's because they are all likely run by engineering types. Just a guess.
It's a mistake for them to not pay attention to this channel.