I too kinda cringe when I read about the leaf blower thing. I know it helps, but if one who has spent thousands on their appliance would set aside one day at the end of the season and clean their stove as I would, it would be a happy stove. Firstly it helps to know the appliance you are cleaning, its operating and cleanliness requirements. That's why a lot of people get upset to pay others to clean it, that person may/may not know their stove. I'm intimate with Quads, Enviro, Eco-choice, Country, Whitfield, England, Thelin and some others, but I'm not a Harman guy, so I clean little harmans. I take the innards, baffles and all motors off (not the auger, but I vacuum out the fines and if possible, put power to the auger and see its operation. I clean out the housings, seal any sawdust leaks, change out gaskets to perma-gaskets, tighten things up as possible. The vent pipe/liner/chimney gets vacuumed and swept completely, internal vent piping gets taken off and cleaned. I vacuum in the back of the stove, try and seal any exhaust flyash leaks I find, that helps keep the motors cleaner throughout the season. I touch up any rust I find, the outside body of the stove (unless its enameled, ha), the interior gets a coat (unless customer requests it not) and the venting gets touched up if applicable. I try and at least power on the stove for operation if possible. I do all of this and anyone can, it usually takes 2-3 hours if all goes smoothly. I read about these "techs" cleaning 5 or 6 stoves a day and just wonder what that consists of. Myself and the guy I clean stoves with have customers with older stoves from the 90's and they still are going. You don't have to be this thorough, but the effort does pay off. Sorry I rambled so long. Everyone stay warm, very wet here in NE today...