I had my Montpelier insert installed almost 2 months ago and reported a door seal issue to the dealer immediately. They sent the installers back to verify the leak and then said they would get back to me. It was the holidays so I didnt press. I called again after new years and was told and adjustment needed to be made and they would let me know when they were sending someone.
That was 3 weeks ago.
At this point I would like to go directly to Vermont Castings to voice my dissatisfaction with this dealers support. Unfortunately the website just directs you to your local dealer. Anyone have a phone number or email for VC direct?
Thanks very much.
That was 3 weeks ago.
At this point I would like to go directly to Vermont Castings to voice my dissatisfaction with this dealers support. Unfortunately the website just directs you to your local dealer. Anyone have a phone number or email for VC direct?
Thanks very much.