I own a Quadrafire Mt Vernon pellet stove ( for about 1.5 yrs). Recently my stove cuts off due to an "auger jam". I've tried to have it repaired twice, once it was just cleaned and the second time an auger was replaced. It tries to burn and the flame just comes and goes for about an hour and then it just cuts out. Does anyone have any suggestions why it keeps cutting out on me? Or if anyone can suggest a good repair company to fix it, I would greatly appreciate it. BTW, I live in the Cleveland, OH area and if it helps I'm burning hardwood pellets ( American Wood Fibers).