OK, how I got here: My heat pump cost me $515 last month heating my 93 year old farm house. I pretty much knew pellets were the way to go to fix that. The model I got should be too overkill for my house but better too much than too little. So, I get the stove, had some help getting it in the door and then installed it this weekend. Very thankful the manual had the item number for the installation kit and even more thankful the wood stove outlet in Monroe VA had it on sale! Made life so easy. Things been going gangbusters since Friday night. Sunday morning it stopped working. Took out the pellets and cleaned around the auger as best I could. Seems like the auger tried to turn but just didn't. It looked pretty jammed even thought I got it clean. thank God for the maintenance DVD! I took the motor and auger out and saw the dust from the pellets looked wet and really caked on around the base of the shaft in the motor. I got that all cleaned up, put back together and it's running again. The pellets I bought were from Lowes and were Southern yellow pine. I just bought a couple of bags to try out but I'm thinking maybe better quality is in order to help fix this problem. What can I do (or what sort of pellets should I use) to prevent this jamming problem?