No, not true. There is ALWAYS someone (or several someones) at fault, just not always easy (or possible) to figure out who. Edit: Just wanted to ad, I mean no disrespect to anyone or the sitatution by saying the above. Just have been involved in crash or accident investigations and there is always a "cause and effect" that led to what happened. Could be that the company that built the crane used the wrong metals for the hook, too much weight lifted on it at some point and it was weak, etc, etc, etc. No matter how much ORM training and common sense is used parts fail and crap happens. I certainly hope everything works out.