It happened 1 hour ago. Contractor replaced the chimney cap, collected the check. I walked around and took some photos. I notice the northwest corner has some big gap (most likely 1-2 inch, not entirely sure), and overall the cap doesn't align with the brick. photo taken from northwest corner clockwise.
Talked to the contractor, he first said this is normal, can't be a perfect fit. After a few rounds of talk, I sent these pictures. And he blame it's because chimney is not square. Then I said you did measure it, right? At the end, he said he will not cash the check, and congratulate me for a free chimney cap replacement. He is very firm he will never come back to my home for service. I was just stunned, I am polite, and look for option, and I hired him because my neighbor use his service.
I am in zone 6, and it is starting to get cold. I called other contractors, some are fully booked for the season, some quote me close to $3000 to even come onsite to measure the size.
How bad is this situation? I am guessing the fact that contractor walk away without even trying to remediate the issue suggest it might be a mess-up situation. My concern is that the gap around the northwest corner is way too big, not only the moisture/water/snow will get in and cause more damage, but the wind will blow the chase cover off over time. worse case scenario if I can't find contractor until next Spring, will it cause damage to the chimney?