Stihl-"Thank you for the purchase and use of a STIHL MS 251 Chain Saw. I am sorry to hear of the bar stud issue you are having, STIHL has a 7 Day Satisfaction Guarantee, it is only during that time that you qualify for a refund or exchange on your saw. STIHL has used a polymer housing for years over a range of saws and STIHL is not having a bar stud issue. With a purchase date of 12/13/2013 your saw is still under warranty and can be repaired at any STIHL Dealer. If the dealer has any questions have them contact the Northeast STIHL Technical Service Department"
Where is the emoticon for the "international hand signal" (middle finger) Done with Stihl
The fix is to put an oversize stud in the pulled out hole!! Great so what in 6months I can do this all over again!!??? And then what when the year is up and it's out of warranty I can begin to pay to fix this POS saw No thanks!! I really thought they were a better company than this
why were you disappointed ?Had to jump in on this one. I was thoroughly disappointed with my ms271. My neighbor has one and loves it. It seems that Stihl has had to change designs due to EPA standards and it has effected some quality issues with some of their products. Not only Stihl but all the saw manufacturers have had to do this. The one stud feature on that saw is really not good for bar tensioning (or any other). Hope you enjoy your 271. And remember homeowner grade means light use only or so it seems.
I suppose I agree but it's not like Stihl hid the fact that he bought a low end saw. It's right on their web site: "homeowner."
Stihl built it's reputation on it's pro saws. The fact that they can build, market and sell cheap-o saws on the coat tails of it's pro saws says more about the consumer than it does Stihl. If you want a pro saw, buy a pro saw. The End.