Englander 25PDV Top Auger

[Troublemaker427]

Hello, I just joined the forum but have been a lurker for awhile and have been helped a great deal with my stove. I have a new issue I hope someone can help me with. I have a Englander 25PDV built 10/18. It has been working great once I got it dialed in with advice from this site. This morning my wife refilled the hopper with pellets and everything was fine. About 20 minutes later she checked on the stove and the fire was out. We cleaned out the hopper and found that the top auger was not turning. I removed the back of the stove and found the motor to be free to move up and down. I then switched the wires from the bottom auger to the top and it spun fine and constant. Prior to switching the wires the bottom auger also spun fine and constant. This tells me neither auger is jammed and both motors/gearboxes are operational. I then bypassed the hopper lid switch thinking this could be the problem but nothing changed. When I check the upper auger wires (yellows/black) with my volt meter there is no power at all at them no matter how long I wait. I know this motor does not receive constant power. I am stumped at this point. We also cleaned the burn pot very well with the vacuum. Everything was fine until this morning when she refilled the pellets as I said. What the heck happened? Thanks

 

[Troublemaker427]

I found the problem, the door vacuum switch appeared to have triggered because of an exhaust obstruction. We have cleaned our exhaust and everything is working as it should.