Just had a 39" LP Kingsman Bentley Marquis Fireplace installed and wondering if anyone can help answer a few questions!
A) This is a Heater Rated unit and installed with a reflective black porcelain liner, driftwood log set and "glass media". I am wondering if we had instead ordered a "brick pattern" refractory liner, traditional log set with lava rocks lining the bottom of the unit would less heat be reflected into our living area?
B) Often when the unit is turned off as the valve shuts off and the flames die down the unit will flare up momentarily with a "Pop" before completely extinguishing. My installer is questioning the pressure setting of our LP tank regulator...Called my bottled gas supplier and they are willing to come test for a $150 service fee but seem to feel if we have no issues with our gas range it's likely the regulator is within spec. Kingsman looked at a video of the Pop and tells me they are "doing a test" and may need to replace the burner pan... anyone have similar issues and were you able to resolve them?
Any insight would be great!
A) This is a Heater Rated unit and installed with a reflective black porcelain liner, driftwood log set and "glass media". I am wondering if we had instead ordered a "brick pattern" refractory liner, traditional log set with lava rocks lining the bottom of the unit would less heat be reflected into our living area?
B) Often when the unit is turned off as the valve shuts off and the flames die down the unit will flare up momentarily with a "Pop" before completely extinguishing. My installer is questioning the pressure setting of our LP tank regulator...Called my bottled gas supplier and they are willing to come test for a $150 service fee but seem to feel if we have no issues with our gas range it's likely the regulator is within spec. Kingsman looked at a video of the Pop and tells me they are "doing a test" and may need to replace the burner pan... anyone have similar issues and were you able to resolve them?
Any insight would be great!