Hello folks, I've been a lurker on this site but here is my first post. Please bear with me. I have owned my harman P68 for about 6 years now and routinely burn 5 tons of pellets per season. I use lignetics. Over the years I have replaced the auger, combustion blower and fiddled with things to make my stove run nice. I have always been happy with the stove performance and heat output. On to my question. Last two years I have been dealing with carbon build up in the burn pot and also on the flame guide. Normally, I chisel this carbon out each time I clean the stove (per ton) with no ill effects. Last week I hit my breaking point and need help. On a particularly cold night the carbon build up actually made the flame guide push up out of position which scared the wife and I. How can I stop this carbon build up? I have replaced the flame guide with no help, I run the stove in room temp and am very happy with the temp and stove usage of pellets. I get about a ton burned before my ash pan is full. I also keep all my pellets in the basement from the summer when I buy them untill I use them. Thanks for all ideas and help. Mark