I have a brand new XXV that just started making a horrible vibrating metal noise whenever the feed motor is on. We can hear it 2 rooms away, and it is driving us crazy.
I've searched for loose metal all over but haven't found the source, it sounds like the motor itself is vibrating in there. It's bad even when running on test mode. Cleaning didn't help, but then the stove has only burned 10 bags of pellets. The first 5 bags or so everything was fine.
Anyone have ideas? I'm thinking I might check the auger motor to make sure it isn't loose, and if that doesn't help maybe take the motor off and run it outside the stove and see if it really is noisy or if its just causing a vibration somewhere.
Thanks for any pointers...
I've searched for loose metal all over but haven't found the source, it sounds like the motor itself is vibrating in there. It's bad even when running on test mode. Cleaning didn't help, but then the stove has only burned 10 bags of pellets. The first 5 bags or so everything was fine.
Anyone have ideas? I'm thinking I might check the auger motor to make sure it isn't loose, and if that doesn't help maybe take the motor off and run it outside the stove and see if it really is noisy or if its just causing a vibration somewhere.
Thanks for any pointers...