Help! P43 Trouble the Day Before Christmas Eve

[Kevin1024]

So I have a three month P43 that ran out of pellets. I refilled and tried to restart. Well I heard a relatively loud noise and then the stove shut down. I put it in test mode and the fans work but not the feed. Any suggestions?

 

[mralias]

Based on what you have said thus far sounds like a jam. Check the feeder auger assembly. You have little kids perhaps?

 

[Kevin1024]

Based on what you have said thus far sounds like a jam. Check the feeder auger assembly. You have little kids perhaps?

Dumb question but would I get to the feeder auger assembly from the front? And have two hairy dogs and two teenagers.

 

[Jason845845]

Empty the hopper and look at the "feed gate". Put it in test mode and the auger should cycle so you can look down and see any obstructions.

 

[Kevin1024]

As soon as I turn the unit on, I'm just getting no pellets fed and a loud buzzing humming sound.

 

[bags]

As soon as I turn the unit on, I'm just getting no pellets fed and a loud buzzing humming sound.

The loud buzz humming sounds like something is jammed up. Have you figured it out yet?