Hubby had to work today and I am trying (and I mean trying) to get and keep the stove going. I can not get the temp to even go to 300. Of course then I worry about creosote (chimney is not puffing smoke only looks like clear heat vapor.) Okay guys be kind, take me thru step by step if you have to an don't laugh I really thought I was paying attention when hubby showed me stuff. He has it burning at about 350 to 400 most times.