Hello! I have a Mt. Vernon AE 2014 that came with my home that I just purchased. I have only had wood stoves before, so I am really struggling to make this thing work.
The problem started when I first turned the stove on, it went into auto-clean, then gave me a "Vacuum SW Error" code. I checked the hose and switch, finding nothing wrong, so I replaced the switch, and the error went away. With that fixed, I thought I would be good. I started it up, then I could see the ignition switch turn on and get hot, and the stove would drop pellets in the startup phase, but it would only smoke and not ignite. I tried to give it some go with a little lighter fluid manually, and it did build up a large flame inside and got to the SS-MED mode before giving me a "Min Firepot Temp" code and going into shutdown. It shouldn't give me that since it was a large flame inside there, so I changed the thermocouple thinking that would be part of the issue. Did the same process again, making it have a large flame, and got the same error.
At the same time, with all that smoke buildup, I found that I had some leaks in both my front door seal and my exhaust pipes going out the chimney, so I replaced the seal and used some fireproof caulk to seal the exhaust vent. Once I sealed those back up, now it will not do anything once I restart the stove. It goes from auto-clean, to startup, and then never leaves it, and I never see the ignitor heat up. I thought it was an ignitor issue, so I replaced that, but the new one is doing the same thing, absolutely nothing.
I am thinking maybe it could be the control board going bad and making all these other components start to act up, but as I said, I don't know enough about this stuff to really know what I am talking about! All I know is that the weather is getting colder, and my wife is not going to be happy if I can't get this thing going by the time we really need it so any help at all would be appreciated!
The problem started when I first turned the stove on, it went into auto-clean, then gave me a "Vacuum SW Error" code. I checked the hose and switch, finding nothing wrong, so I replaced the switch, and the error went away. With that fixed, I thought I would be good. I started it up, then I could see the ignition switch turn on and get hot, and the stove would drop pellets in the startup phase, but it would only smoke and not ignite. I tried to give it some go with a little lighter fluid manually, and it did build up a large flame inside and got to the SS-MED mode before giving me a "Min Firepot Temp" code and going into shutdown. It shouldn't give me that since it was a large flame inside there, so I changed the thermocouple thinking that would be part of the issue. Did the same process again, making it have a large flame, and got the same error.
At the same time, with all that smoke buildup, I found that I had some leaks in both my front door seal and my exhaust pipes going out the chimney, so I replaced the seal and used some fireproof caulk to seal the exhaust vent. Once I sealed those back up, now it will not do anything once I restart the stove. It goes from auto-clean, to startup, and then never leaves it, and I never see the ignitor heat up. I thought it was an ignitor issue, so I replaced that, but the new one is doing the same thing, absolutely nothing.
I am thinking maybe it could be the control board going bad and making all these other components start to act up, but as I said, I don't know enough about this stuff to really know what I am talking about! All I know is that the weather is getting colder, and my wife is not going to be happy if I can't get this thing going by the time we really need it so any help at all would be appreciated!
