Hi Guys! I'm asking this question for help with my parents Avalon Astoria Insert Pellet Stove. You all helped me a great deal with my Quadrafire stove and I know a lot of people should be able to figure this out and I'm in good hands. Here is the problem:
My parents pulled out their insert to clean it. They went to start it back up and it turns on ok. The auger light shows its on and that it should be working. However, the auger won't turn at all to be able to feed the pellets. Does anyone have experience with the Avalon and know how to get the auger to turn again or what the issue could be?
Thanks in advance for everyone's help!
My parents pulled out their insert to clean it. They went to start it back up and it turns on ok. The auger light shows its on and that it should be working. However, the auger won't turn at all to be able to feed the pellets. Does anyone have experience with the Avalon and know how to get the auger to turn again or what the issue could be?
Thanks in advance for everyone's help!