He did not check much of anything. looked at it. had me take all the C&C pellets out and replace them with the hamers I have. watched it run. plugged into it with his laptop for about 3minutes. Then said its the pellets and to try OMalelys pellets because he has never heard of hamers. I did however at the start of this mess jump the vacuum switch out of the equation.
New Mt Vernon AE puts out very little heat.
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Can you take some pictures of the stove running and post them here, there are a good number of AE owners here.
It sounds like your controller has an issue. That stove on high should run through a pile of pellets in quick order.
It sounds like your controller has an issue. That stove on high should run through a pile of pellets in quick order.
Sure. I can do that this weekend. The photos do not come up to well due to the intense light from the fire but maybe you guys can decipher that better. Since I dont live there yet I have not been able to run it while watching to see how fast a bag goes. I might be able to do that this weekend as well. My best guess is when it was "running well" last night in the 2 hours I was there it went through about 6 18oz solo cups worth of pellets. The guess is based off of that I filled up the hopper as much as I could including stuffing them back under the shelf. Before I left I topped it off doing the same thing again.
Assuming a lot of things that may not be true, that is only 3and 3/8 pounds per hour that stove can go through a lot more than that.
Harvey Schneider
Minister of Fire
Next time it isn't burning well, try opening a door or window and see if the flame height improves. I suspect that your insert is starved for air. An OAK would fix that.
That is one of the reasons I asked about posting a picture, but something doesn't seem right with that fuel consumption.
My concern is also the speed at which it is feeding. Regardless of the air in the house I feel like the fire should never almost go out. There is a very loud torrent of air whipping through the fire pot and the flames are very lively.
Harvey Schneider
Minister of Fire
My insert acts like that when the ash drawer isn't sealed. Sounds like a flame thrower. Normally my Mt Vernon is so quiet that I can hear the pellets hitting the fire pot.
One of the things I have noticed since it was new is that the ash drawer dose not seem to seal well. the left side locks in ok but the right side dose not. it appears its all cast and there is no front or back adjustment. only an adjustment for tension. is there a way to seal the drawer to test if that helps?
Harvey Schneider
Minister of Fire
Try paper towel, if there is suction. they will stay in place. Dampening them might make it easier.
Kory
Member
Is your ash pan 100% guaranteed snapped in tight? And gasket in place correctly? how high is the liner length (chimney height)? Can you take a picture of the flame when the unit is hot and running for me? I want to see the height and airflow of what the flame looks like so we can go from their take a few shots if you can please.
Lake Girl
Moderator
Have you mentioned the poor fit of ashpan to the dealer? Sounds like any pellet you try will give you grief if the ashpan is a poor fit. Call the dealer back again
The ash pan appears to be seated as well as possible. It is firmly in place. the gasket seems to be in place correctly as well. I however am not real fond of the distance between the pan and the unit its self. I cant change that however since the attachment points on the unit are cast in place. It does appear to seal.
I have some photos from the last time I was there. They were taken after about an hour. The photos came out blurry but maybe it will give you some idea. I attempted to get photos of all the flame heights It runs through. I was unable to capture one where it is deep in the pot and almost going out. Most of the time the flame is around the bottom of the diamond. The flames are not lazy at all. They are very lively and you can hear the air whooshing about. This is all set to high heat, normal blower, #5 flame height. My liner is 4" and I think it ended up being about 30' long. Heat output at the center stove vent is normally around 180 degrees F with C&C pellets.
Thanks
I have some photos from the last time I was there. They were taken after about an hour. The photos came out blurry but maybe it will give you some idea. I attempted to get photos of all the flame heights It runs through. I was unable to capture one where it is deep in the pot and almost going out. Most of the time the flame is around the bottom of the diamond. The flames are not lazy at all. They are very lively and you can hear the air whooshing about. This is all set to high heat, normal blower, #5 flame height. My liner is 4" and I think it ended up being about 30' long. Heat output at the center stove vent is normally around 180 degrees F with C&C pellets.
Thanks
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Have you mentioned the poor fit of ashpan to the dealer? Sounds like any pellet you try will give you grief if the ashpan is a poor fit. Call the dealer back again
When the dealer was out I did mention it. He gave it about a 0.5 second look and said that its "Fine".
Kory
Member
What kind of pellets are you burning? What brand? Now think about 180 degrees coming out of your stove vent with your stove on normal blower and running on high.... That blower is pushing between 700-800 cfm on high of 180 degree air.... That should mix in and fill the entire room in a matter of say like 30 minutes... If its taking longer than that you house is leaking some air somehow.... Running the stove maxed out on every setting is not a good idea and is not going to solve your issue. This unit is designed to "heat up an area once" and maintain it constantly all winter long. It only burns with a small flame and extracts a huge amount of heat off this small flame. I would do the following.....
Clean behind your baffle with a small paint brush and vacuum
Set the stove on the automatic setting
Make sure the convection blower is on normal setting
Make sure your ash pan is in correctly
Make sure noting fell into your hopper and is partially blocking pellets
Set the flame height to +4 or +3 (you can fine tune later)
Set the stove ON HOLD to a temperature you like in the house and never touch it again
Set the temperature differential to 1.5 degrees
Set the stove to softwood pellets
Then let the stove do its thing.... Check it for pellets twice a day or more if needed and clean your glass, firebox, and ash pan every seven days exctally.
It doesn't matter what kind of heat the stove flares up to and blasts into the room, all that matters is your saving money on oil, and the stove maintins a comfortable temperature in your home or heating area. Let the stove put along on automatic and do what it decides it needs to do. It will heat your house.
If softwood pellets just is not cutting it for you with everything I've said you could turn it onto sunflower seeds but I just don't see why you would need to
Clean behind your baffle with a small paint brush and vacuum
Set the stove on the automatic setting
Make sure the convection blower is on normal setting
Make sure your ash pan is in correctly
Make sure noting fell into your hopper and is partially blocking pellets
Set the flame height to +4 or +3 (you can fine tune later)
Set the stove ON HOLD to a temperature you like in the house and never touch it again
Set the temperature differential to 1.5 degrees
Set the stove to softwood pellets
Then let the stove do its thing.... Check it for pellets twice a day or more if needed and clean your glass, firebox, and ash pan every seven days exctally.
It doesn't matter what kind of heat the stove flares up to and blasts into the room, all that matters is your saving money on oil, and the stove maintins a comfortable temperature in your home or heating area. Let the stove put along on automatic and do what it decides it needs to do. It will heat your house.
If softwood pellets just is not cutting it for you with everything I've said you could turn it onto sunflower seeds but I just don't see why you would need to
Lake Girl
Moderator
I may be out in left field but - It's on sunflower fuel setting and your using wood pellets?
The OAK is necessary if it is a newly constructed house - usually very air tight. Major rehab on an older house may have the same result. You've mentioned that you are not in the house yet but not why... New construction?
Edit: read back farther and realized the sunflower setting was a suggestion from a forum member for further testing
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