New top, same problem

[remkel]

Finally able to post a couple of photos. One is up close looking at the gasket at the center front where the top sits on the stove. Second is a shot of the level I placed on the stove top (notice the gaps on boths sides of the level). Was in meetings all day today so I could not call the dealer, but it is high on my list for tomorrow.

 

[Jags]

Dang! Is the inside baffle/burn tubes in place (with board positioned correctly?).

 

[cptoneleg]

Finally able to post a couple of photos. One is up close looking at the gasket at the center front where the top sits on the stove. Second is a shot of the level I placed on the stove top (notice the gaps on boths sides of the level). Was in meetings all day today so I could not call the dealer, but it is high on my list for tomorrow.View attachment 64319View attachment 64320

Did you buy this new top?? I don't understand why. Jotul has an excellent warrenty. I took pictures of my chipped paint e-mailed dealer, they sent pictures on to Jotul, and came out took more pictures, a few weeks later was asked what color did I want my new stove. They hauled old away and installed new one, no problem. Happy customer, me.