The stove Progress Hybrid
Loaded up after a over nite burn last Sunday. Shut it down & went out shopping.Came back home about 2 hours later to a 750 degree stove & the full load of wood gone.
The cause Murphy s Law
In-laws visiting from Florida. My Mother in-law was vacuuming the family room & drove the vacuum under the ash clean out door, disengaging the latch . The door fell open & turned my new Progress into a blast furnace. Needless to say I was beside myself but glad nobody got hurt.
The damage .
The stainless steel fire back was orange , causing it to warp out of shape. The excessive heat damaged the cat also.
The company Woodstock
Not expecting any hand outs from them. Accessed the damage from pictures sent by email. Warrantied the cat & is sending me an assembled section of damaged internals at cost.
In my opinion this Stove & Woodstock the company are both at the top of there game.
Loaded up after a over nite burn last Sunday. Shut it down & went out shopping.Came back home about 2 hours later to a 750 degree stove & the full load of wood gone.
The cause Murphy s Law
In-laws visiting from Florida. My Mother in-law was vacuuming the family room & drove the vacuum under the ash clean out door, disengaging the latch . The door fell open & turned my new Progress into a blast furnace. Needless to say I was beside myself but glad nobody got hurt.
The damage .
The stainless steel fire back was orange , causing it to warp out of shape. The excessive heat damaged the cat also.
The company Woodstock
Not expecting any hand outs from them. Accessed the damage from pictures sent by email. Warrantied the cat & is sending me an assembled section of damaged internals at cost.
In my opinion this Stove & Woodstock the company are both at the top of there game.