Alright for those of you that followed the original thread https://www.hearth.com/talk/threads/20294/. I couldn't figure out how to update the title so I decided to create a new one thread.
Today the Quad rep who traveled in from Washington showed up with 2 techs from Woodheat (my dealer). They fixed my buddies unit first and then fixed mine. Total time was about 1.75 hours and that included fixing my snap disc fan. I wasn't home but they told my wife that they insulated behind it and welded it together to form fit to the old one. If there are any Quad dealers that have the exact steps please post them. All in all they were extremely neat, no dust or issues with the fix and as noted above they fixed the fan which is probably past the warranty.
Important Note: They did say that the reason that this is happening is that when the fireplace is cleaned and when everything is put back together the insulation blanket is not positioned properly. It needs to touch the back of the unit, not just the foam board but the blanket itself.
They had at least one more to fix today as they were headed to another house after us.
So what do you think is it going to hold up?
Today the Quad rep who traveled in from Washington showed up with 2 techs from Woodheat (my dealer). They fixed my buddies unit first and then fixed mine. Total time was about 1.75 hours and that included fixing my snap disc fan. I wasn't home but they told my wife that they insulated behind it and welded it together to form fit to the old one. If there are any Quad dealers that have the exact steps please post them. All in all they were extremely neat, no dust or issues with the fix and as noted above they fixed the fan which is probably past the warranty.
Important Note: They did say that the reason that this is happening is that when the fireplace is cleaned and when everything is put back together the insulation blanket is not positioned properly. It needs to touch the back of the unit, not just the foam board but the blanket itself.
They had at least one more to fix today as they were headed to another house after us.
So what do you think is it going to hold up?