Quest issue

jerseybillfromva Posted By jerseybillfromva, Jan 26, 2018 at 11:47 PM

  1. jerseybillfromva

    jerseybillfromva
    Member 2.
    NULL
    

    Jan 25, 2011
    16
    1
    Loc:
    shenandoah county
    I've learned alot from the smart folks here. I'm hoping you can help again. my quest stove has been
    acting up. About 5-6 hours of run time and the grate will clog up with hard deposits. I've done 2 complete clean outs including both fans. Do not have a gasket leak. It burns very well for those hours and no glass deposits. After clearing grate its good for another 5-6 hours. Burning Turmans or Hamers. So presumably not a crappy
    pellet. Last night I took a wire brush to it then coated it with graphite. Restarted around 11pm. At 630 am grate clogged and running up tube. what the heck is it??
     
  2. stellep

    stellep
    Burning Hunk 2.
    NULL
    

    Oct 5, 2011
    246
    34
    Loc:
    Eastern MA
    Usually it's the pellets. Most often hardwood pellets. Play with the damper setting. My Quest has a great fire with the damper almost closed. Does yours need to be wide open? If so, then maybe there is a blockage or exhaust motor issue.

    Go grab one expensive bag of pellets for testing i.e. douglas fir. See if that fixes the issue. In the year I burned these, I only scraped the burn pot once or twice all season.

    Almost all hardwood leaves some deposits for me. Some way more than others.

    Good luck!
     
  3. jerseybillfromva

    jerseybillfromva
    Member 2.
    NULL
    

    Jan 25, 2011
    16
    1
    Loc:
    shenandoah county
    thank you stellup! I will try. never used softwood before. But have tried everything else. Dont know whats different from
    previous year though. Only started having issues this season
     
  4. Ssyko

    Ssyko
    Minister of Fire 2.
    NULL
    

    Nov 6, 2017
    1,127
    236
    Loc:
    Lorraine NY
    Up here in upstate NY alot of the pellet brands seam to have more ash and deposits than previous years .I have to adjust my feed every time i try a new brand.
     
  5. stellep

    stellep
    Burning Hunk 2.
    NULL
    

    Oct 5, 2011
    246
    34
    Loc:
    Eastern MA
    You want lowest ash, highest BTU softwood for testing.

    I just noticed that you have a second Whit. Do you burn the same pellets in it without an issue?
     
  6. bschrager

    bschrager
    Member 2.
    NULL
    

    Sep 23, 2009
    36
    5
    Loc:
    Long Island
    I've had a Whitfield Quest for many years now and have the same issue.....but I wouldn't call it an issue.

    I find no matter what type of pellet I burn they are all different where feed and damper settings must be adjusted to find the right setting for the pellets you're using.

    If the feed is too fast and damper to low the pellets will not burn correctly and will start to fill the grate and back up the tube. I find that I have to scrape the pot anywhere between 8-12 hours no matter what pellets or settings I use.
     
  7. Ssyko

    Ssyko
    Minister of Fire 2.
    NULL
    

    Nov 6, 2017
    1,127
    236
    Loc:
    Lorraine NY
    Yep sounds about normal. Keep the stove clean from intake to exhaust and adjust to get a good busy yellow flame is all you need to do
     

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