Hi there - wondering if this stove is supposed to burn at what looks like full blast on 1 ?
And is the convection blower supposed to not go off turbo even though you turn it down ?
WE just installed this stove on Saturday - no error codes or anything - but never had one before but this thing puts out serious heat on 1 -
Another problem is - that after powering off and back on - (it was hot in here) it created a bunch of black soot and the flames were tinged in black - powered it off and back on and it ran fine
Also would like to make sure the factory adjustment is correct - ours is 5-3-1
Any help appreciated - the manufacturer is closed today and of course it is very cold (finally) in Virginia today
And is the convection blower supposed to not go off turbo even though you turn it down ?
WE just installed this stove on Saturday - no error codes or anything - but never had one before but this thing puts out serious heat on 1 -
Another problem is - that after powering off and back on - (it was hot in here) it created a bunch of black soot and the flames were tinged in black - powered it off and back on and it ran fine
Also would like to make sure the factory adjustment is correct - ours is 5-3-1
Any help appreciated - the manufacturer is closed today and of course it is very cold (finally) in Virginia today