Questions about recent install

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Sim

New Member
Nov 19, 2025
28
Colorado
My install guy was terrible. He did so many things wrong, but I have a few questions about some not so obvious things to me.

The attic has blow in insulation. He did not use an attic shield but im wondering if the support box extending into the attic is sufficient enough?

The chimney height is a few inches short of the 2 feet higher than anything within 10 feet. Will a few inches cause it to fail inspection?
 

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While the attic box does provide a barrier, code is code. An attic shield should be installed. The chimney height is of less concern if its only a couple of inches, although you might have the inspector who really black and white goes by the book. Is there a reason why your installer can't rectify the issues? Good luck to you.
 
While the attic box does provide a barrier, code is code. An attic shield should be installed. The chimney height is of less concern if its only a couple of inches, although you might have the inspector who really black and white goes by the book. Is there a reason why your installer can't rectify the issues? Good luck to you.
Thanks for the reply. Ill go ahead and get a shield ordered. Ill have to try and install myself because I don't trust him anymore at this point.
 
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Had he installed a taller, 24 or 36" square ceiling box, then it would have sufficed, but in this case it's too low to provide full protection. It also should be covered on top. An attic insulation shield will provide this but the chimney pipe will need to be pulled to install. Another option would be to have a sheet metal shop fab up a simple extension that can be pop-riveted on. This would be made with an overlapped edge so that it can be installed opened up with the chimney pipe in place, then the overlapped seam pop riveted. It could have a cap fashioned like this Duratech solution.

[Hearth.com] Questions about recent install
 
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We had a terrible installer too. The inspector rubber stamped it, which seemed nice at the time because we could jump right into burning.

Looking back, I wish he had failed it so we could hire another company to fix all the problems, then sue the original guy for the difference. I imagine an inspection failure would make it an open and shut small claims case.

We ended up hiring a different company to fix everything a couple years later. It cost about 50% of the original install (full chimney teardown and rebuild), and there was no rebate. But it passed inspection and we didn't complain at first (woodburnimg novices) so we really have no recourse now.
 
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We had a terrible installer too. The inspector rubber stamped it, which seemed nice at the time because we could jump right into burning.

Looking back, I wish he had failed it so we could hire another company to fix all the problems, then sue the original guy for the difference. I imagine an inspection failure would make it an open and shut small claims case.

We ended up hiring a different company to fix everything a couple years later. It cost about 50% of the original install (full chimney teardown and rebuild), and there was no rebate. But it passed inspection and we didn't complain at first (woodburnimg novices) so we really have no recourse now.
I havent paid my guy in full, except for parts, so hopefully he is a reasonable guy and will take his loss and I will take mine, since I am going to have to disassemble everything and redo it, buy a couple parts to replace that hes drilled into already, as well as pay for roofers to come repair the roof and then redo it. Wish i would have just done the dang install myself. I figured a "professional" would do it better than me, but thats definitely not the case.
 
I havent paid my guy in full, except for parts, so hopefully he is a reasonable guy and will take his loss and I will take mine, since I am going to have to disassemble everything and redo it, buy a couple parts to replace that hes drilled into already, as well as pay for roofers to come repair the roof and then redo it. Wish i would have just done the dang install myself. I figured a "professional" would do it better than me, but thats definitely not the case.
I havent called the city to pull a permit, im pretty sure it will definitely fail if the inspector looks thoroughly, so dont want to waste money on that until I redo it all, but then again like you say, maybe i should just call them and have it fail as more proof.