With the first real cold snap in the area recently, we've been reallly enjoying our XXV purchased in the fall.
I just started into my second ton and had the ignitor fail on a weekend recently. My Harman dealer offered to come out the next business day to inspect/fix it, but I was headed out on business for the week and didn't want to bother with the logistics of having my wife stay home from work to let in the repair crew, etc.
So, I exchanged the old ignitor for a shiny new one and installed it on my own. Prior to this I'd only done routine cleanings of the stove. The accessibility of the ignitor isn't that good. It is in the front of the stove, but you need small hands and easy access to the back of the stove to swap the part. ..Not exactly an accessible design for a part that according to my dealer " is a common part that fails " The only cost was my RT to the dealer, a cold night, and some swearing while I wrestled the stove around on the hearth.
Just thought I'd share. Has anyone else experienced ignitor failure with a relatively new XXV? Otherwise the stove has been great, and we're heating a large first floor of a 3200 sq foot house with it.
Cheers,
-Adam
I just started into my second ton and had the ignitor fail on a weekend recently. My Harman dealer offered to come out the next business day to inspect/fix it, but I was headed out on business for the week and didn't want to bother with the logistics of having my wife stay home from work to let in the repair crew, etc.
So, I exchanged the old ignitor for a shiny new one and installed it on my own. Prior to this I'd only done routine cleanings of the stove. The accessibility of the ignitor isn't that good. It is in the front of the stove, but you need small hands and easy access to the back of the stove to swap the part. ..Not exactly an accessible design for a part that according to my dealer " is a common part that fails " The only cost was my RT to the dealer, a cold night, and some swearing while I wrestled the stove around on the hearth.
Just thought I'd share. Has anyone else experienced ignitor failure with a relatively new XXV? Otherwise the stove has been great, and we're heating a large first floor of a 3200 sq foot house with it.
Cheers,
-Adam