Hi Everyone,
We got a Napoleon EPI3C last winter and have been using it as primary heating for our first floor for almost a year now without an issues. It's always been great - no smell or smoke or draft issues.
Today, I started a burn like I normally would an immediately noticed a strong wood smell filling the house. I pretty quickly saw tons of smoke pouring out of the bottom of the stove. I eventually closed the damper all the way to try to get the fire to burn out. As the burn continued, the smoke eventually cut down (as the fire picked up) but I still have an extremely strong smoke smell coming out of the stove, but no visible smoke. I've checked to make sure the door is properly closed.
Any ideas?
This is our first wood burning stove insert so we are new to this, but we've been heating our home with this without any issues for almost a year now. Thank you!!
We got a Napoleon EPI3C last winter and have been using it as primary heating for our first floor for almost a year now without an issues. It's always been great - no smell or smoke or draft issues.
Today, I started a burn like I normally would an immediately noticed a strong wood smell filling the house. I pretty quickly saw tons of smoke pouring out of the bottom of the stove. I eventually closed the damper all the way to try to get the fire to burn out. As the burn continued, the smoke eventually cut down (as the fire picked up) but I still have an extremely strong smoke smell coming out of the stove, but no visible smoke. I've checked to make sure the door is properly closed.
Any ideas?
This is our first wood burning stove insert so we are new to this, but we've been heating our home with this without any issues for almost a year now. Thank you!!