Looking for help figuring out what just happened to my US Stove 6041HF wood pellet stove (new in 2009 and in use with no issues until this past week).
Had the stove set on heat range 1 over night. Bumped it up to 2 first thing in the morning. About 1.5 hours later went to turn it back down to 1 and saw the display showing heat range 3 and none of the controls worked. Since it was -18 out we let it run, then tried to regulate it with the draft door. Eventually it shut itself down, showing error code 1 (over heat, auto shut down).
Now we can't restart it - all it reads is error 1 on the display and runs like it's trying to shut down (room and exhaust fans run). Called US Stove and they said to check the control panel fuses - we did and all were ok. I changed them anyway - no change. No other help from US Stove - said they've never run into this. They told us how to clear the error codes, but it just goes back to error 1 with both the fans running.
Any help would be great. We made it through the real cold stuff, but more is sure to come.
Thanks!
Had the stove set on heat range 1 over night. Bumped it up to 2 first thing in the morning. About 1.5 hours later went to turn it back down to 1 and saw the display showing heat range 3 and none of the controls worked. Since it was -18 out we let it run, then tried to regulate it with the draft door. Eventually it shut itself down, showing error code 1 (over heat, auto shut down).
Now we can't restart it - all it reads is error 1 on the display and runs like it's trying to shut down (room and exhaust fans run). Called US Stove and they said to check the control panel fuses - we did and all were ok. I changed them anyway - no change. No other help from US Stove - said they've never run into this. They told us how to clear the error codes, but it just goes back to error 1 with both the fans running.
Any help would be great. We made it through the real cold stuff, but more is sure to come.
Thanks!