Does anyone know what brand of cat a VC DW 2461 (large) would have came with originally. It is a steel cat and the stove was made approximately 2-3 years ago (2009 or 2010)? Thanks to anyone who can help.
VC DW 2461 catalytic
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Not sure, but I thought Applied Ceramics made the original combustors for Dutchwest. Are you sure the steel combustor in there is the original?
This is the one they show on their FireCat site, but I would double-check before ordering that one...I don't think they have the right size listed there. I think it takes a 6"X2".
Here's the ceramic one from Condar, with a link to the SteelCat:
(broken link removed to http://www.woodstovecombustors.com/dutchwest_new.html)
This is the one they show on their FireCat site, but I would double-check before ordering that one...I don't think they have the right size listed there. I think it takes a 6"X2".
Here's the ceramic one from Condar, with a link to the SteelCat:
(broken link removed to http://www.woodstovecombustors.com/dutchwest_new.html)
I bought the stove brand new and it had a steel cat in it. You are right, it is a 6"X2". It is doing fine but figured I should have a replacement cat on hand just in case. I would just like to attempt to compare what came with it to the other brands that are out there.
Not steel, but that is cheap! I wonder what the non-sale price is? It's only 1" thick but looks to have a similar warranty to other combustors. Have you tried one of those yet?
No I was amazed at the price, not sure of the quality. Click the link and it will show you the ones that come with the stove.
(broken link removed to http://www.woodstovecombustors.com/dutchwest_new.html)
I found their contact information via a search. They are located in Albuquerque, NM.
Their phone number is (505) 237-9519. I called, but the line was busy.
Their phone number is (505) 237-9519. I called, but the line was busy.
The old adage "If it sounds too good to be true, it probably is" might apply here.
I found these when I Google-searched "clear skies unlimited combustor."https://www.hearth.com/talk/threads/catalytic-combustor.7800/
(broken link removed)
Unfortunately I didn't check into them more at the outset. Their website looked fairly legit, complete with an official-looking award/seal...
(broken image removed) WOW!
So I ordered two of the 6" round combustors @ $49 each.I got an order confirmation email but nothing happened for a couple weeks. I saw that they had applied the charge to my card and when I emailed them, they claimed they would ship in a couple days. Never saw a tracking # from them but a couple of weeks later I got one combustor. I emailed them back asking where my second combustor was...no reply yet, two weeks later. I looked around today for other ways to contact them. Phone number...no answer. "Customer Service" link..."Firefox can't find the server at snarf.buyitsellit.com."
Lesson learned; Due diligence is required, even in amongst the brotherhood of planet-saving, low-emmisions, alternative-energy type guys.
From those linked reviews, it sounds like having the second combustor would be no better than having nothing. I'm going to try to get some satisfaction a couple more times, but I'm not hopeful. Apparently I can't dispute payment on my charge card because it wasn't a local purchase, but I'll check into it further. I'll be looking for ways to "stuff more 'stuff' into their sack of woe," so suggestions are welcome. Contact their State attorney general? Various scam websites? Comment on their Facebook page?On the plus side, the combustors are now only $39!
Well, that is unfortunate. Thanks for the heads up and the links to more info. Good luck, and I hope you get the credit card to reverse the charges.
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