Newby here, Got a new Vermont Castings Encore last month and the access panel is very ill fitting and nearly falls forward into the firebox. Panel barely hits the stop causing about a quarter inch gap at top. This didn't seem right as all smoke is supposed to go underneath and up the back it appears. Dealer say's it's not a problem and should still work ok?
Found out there was a problem a year or so ago with them breaking cause they were too thin so they made a thicker panel to replace it. Sent the quality control card that came with the stove back to VC noting the problem. Looking around on the internet, found one other person who had this problem. They got a new one from a third party dealer that supposedly fit well. My stove was made in February 17'. Anyone else have this problem? I looked at the dealer display which he said was a five year old model and that panel fit perfectly on that stove. Thoughts or comments welcomed.
Regards, Kevin
Found out there was a problem a year or so ago with them breaking cause they were too thin so they made a thicker panel to replace it. Sent the quality control card that came with the stove back to VC noting the problem. Looking around on the internet, found one other person who had this problem. They got a new one from a third party dealer that supposedly fit well. My stove was made in February 17'. Anyone else have this problem? I looked at the dealer display which he said was a five year old model and that panel fit perfectly on that stove. Thoughts or comments welcomed.
Regards, Kevin
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