So I ordered a small box of Super Cedars to be able to get me through shoulder seasons. I also saw a prior post that Thomas offered fireplace gloves if he had any left in stock. So I asked for a pair. Shipping was very fast, and when I got the package there were the gloves. Only problem is that they were 2 right handed gloves. I contacted Thomas through here to see if he had a left he could send me (not really a big deal, could have made due with the others). He replys to me within minutes to get the other glove out. Then....yesterday I got an email from another person there that not only are they sending me a left, but they are sending me 2 lefts to make up for the 2 rights.
I know that is a very small thing, but I thing it really shows the committment to excellence that Thomas and his company have. I truly appreciate such a small gesture, but it says a ton! Thanks again Thomas
Steve
I know that is a very small thing, but I thing it really shows the committment to excellence that Thomas and his company have. I truly appreciate such a small gesture, but it says a ton! Thanks again Thomas
Steve