Hi All!
We bought our new Harman P48 approx 1 month ago and all has been well so far until this morning. I woke up to a squealing, well more like a whistling as the auger would feed the pellets into the stove. Only at the point when you can hear the pellets hit the burnpot does it stop. It then starts back up as the auger moves past this point in it's turning.
I called the dealer this morning, was told this can happen when I have the stove in 'room temp' mode but that is why we bought the stove. I have only gone through 8 bags of pellets since installation (10/26) and would hate to use stove temp mode when on some days, it only comes on once or twice a day. He said the fire would burn too far back in the pot, causing carbon near the auger. It however, sounds more like a whistle to me than a squeal of something rubbing but am worried that something may break and leave us w/out heat downstairs.
Any thoughts or idea's? I am not too mechanically inclined and of course would not want to void the warranty. I am worried that something might be damaged if I leave it as is and since our bedroom is right next to the room in which the stove is in, the noise is very annoying and noticeable.
thanks for any help!
Rob Snyder
Andover, NJ
We bought our new Harman P48 approx 1 month ago and all has been well so far until this morning. I woke up to a squealing, well more like a whistling as the auger would feed the pellets into the stove. Only at the point when you can hear the pellets hit the burnpot does it stop. It then starts back up as the auger moves past this point in it's turning.
I called the dealer this morning, was told this can happen when I have the stove in 'room temp' mode but that is why we bought the stove. I have only gone through 8 bags of pellets since installation (10/26) and would hate to use stove temp mode when on some days, it only comes on once or twice a day. He said the fire would burn too far back in the pot, causing carbon near the auger. It however, sounds more like a whistle to me than a squeal of something rubbing but am worried that something may break and leave us w/out heat downstairs.
Any thoughts or idea's? I am not too mechanically inclined and of course would not want to void the warranty. I am worried that something might be damaged if I leave it as is and since our bedroom is right next to the room in which the stove is in, the noise is very annoying and noticeable.
thanks for any help!
Rob Snyder
Andover, NJ