That manual is in need of revision.
And throw us nerds a bone while you're at it...tell us where the air from the various controls is going.
From the manuals;
91: 8. Once your fire is burning well, close the bypass damper completely (push in). Gradually close the primary air
controls (push in). You will have to experiment with the primary air controls to accommodate your draft. If
you close them too soon, your fire may die down too quickly and go out. Close them gradually, a little at a
time, until you can close completely.
80: 8. Once your fire is burning well, and probe has reached 600º close the bypass damper (push in). Gradually close the primary air controls (push in). You will have to experiment with primary air controls to accommodate your draft. If you close them too soon, your fire may die down too quickly and go out.
But then, in Section 5 (Operation,) "Burn Rates," both manuals say to set both controls partially open, more for higher burn rates. So what the guy at Buck told you may be true, depending on your draft. As the manual says, you will have to experiment. With my 91, the stove burns well just using the airwash/channel air (right slider,) and the load burns completely. My final setting is, shotgun closed, air wash open about 1/8".
Both: "NOTE: When refueling or removing ashes turn “OFF” room air blower. Be sure to turn room air blower back on when finished."
I usually leave the blower off until shortly after I close the bypass and I know the cat is taking off, as indicated the cat probe rising over 1000. But as mentioned, you have to remember to turn the blower switch (or the rheostat, if you use that) back on.
@Crank shaft, open the ash pan door and the switch/rheostat door and look underneath. Then operate the air controls; Maybe you can get a better idea what they are doing.
BTW, I adjusted one of my air intake cover plates, mounted to the slide levers, to cut slightly more air when closed, so I could get a slower burn. Having done this, I don't think I could now run with both air controls completely closed. To be clear, I'm not suggesting that you modify the air controls...most likely, you'll have no reason to do that. With the strong draft I have, I found it helpful. One thing to keep an eye on is the ash pan gasket; If it isn't sealing tightly, air can enter the stove there. This will be evidenced by the coals glowing much more brightly over the ash dump lid. If they are only glowing slightly more than the rest of the coals, don't worry about it.
Mike, do you have the 80 set up free-standing, or as an fireplace insert? How tall is your chimney, and do you have a stainless liner installed?