Good morning,
I am looking for some insight on my 18 month old P52i that is “eating” up cast iron parts inside. Specifically the medallion and heat exchanger plates keep corroding/delaminating. See attached pictures.
The first time I noticed was after the first season of burning (last year.) I was having it serviced and was asking the technician why the plates were discolored. He should be it wasn’t just color and that the metal was flaking off.
Harman replaced all three parts prior to the start of this season and now only a couple months into this season, all three parts have the same defect. Both the dealer and technicians claim they have never seen this before. Harmans answer is to install outside air and scrap the burn pot every day. The stove already has outside air installed and if not scrapping the burn pot everyday is the cause, this would be a widespread problem.
Let me know what you think!
Thanks in advance...
Sent from my iPhone using Tapatalk
I am looking for some insight on my 18 month old P52i that is “eating” up cast iron parts inside. Specifically the medallion and heat exchanger plates keep corroding/delaminating. See attached pictures.
The first time I noticed was after the first season of burning (last year.) I was having it serviced and was asking the technician why the plates were discolored. He should be it wasn’t just color and that the metal was flaking off.
Harman replaced all three parts prior to the start of this season and now only a couple months into this season, all three parts have the same defect. Both the dealer and technicians claim they have never seen this before. Harmans answer is to install outside air and scrap the burn pot every day. The stove already has outside air installed and if not scrapping the burn pot everyday is the cause, this would be a widespread problem.
Let me know what you think!
Thanks in advance...
Sent from my iPhone using Tapatalk