I have been having some problems with my XXV, I hope someone has some good ideas for me. First off my igniter seems to have died. Are there any alternatives to spending $95 at the dealer or am I stuck paying for another one? I had it replaced in Feb. 2009 but has bit the dust again. I only got about 3 months of use tops!! The dealer says part is not covered under warranty even though it was a new replacement part and installed by one of their Techs. Does Harman not warranty replacement parts?
Secondly, I have had to light my stove manually since the igniter died (I have kept igniter swithch in Auto Mode when lighting) . When I had the fire going strong I tried switching the igniter switch to Manual but then the distribution blower shut off. Is this normal or do I have other issues with my stove?
I will preface all this by saying at the end of the last heating season my stove was running "very wacky". The blowers on the stove would race up to full speed then turn off, then on and off again for no apparent reason. Also the pellets feeding into the stove were continuous and kept spilling into the ash pan. I figured my circuit board might be fried since the stove was behaving so poorly, so I unplugged it during April and had not done anything with it until September when I did a full cleaning. I finally got to use it this past week and everything seemed ok except for the igniter issue. I don't know if these issues are a function of a bad igniter and possibly a bad circuit board or if it is just my imagination. All I know is that my stove does not light in Auto Mode and there is a heck of a lot more ash than I am used to seeing.
Secondly, I have had to light my stove manually since the igniter died (I have kept igniter swithch in Auto Mode when lighting) . When I had the fire going strong I tried switching the igniter switch to Manual but then the distribution blower shut off. Is this normal or do I have other issues with my stove?
I will preface all this by saying at the end of the last heating season my stove was running "very wacky". The blowers on the stove would race up to full speed then turn off, then on and off again for no apparent reason. Also the pellets feeding into the stove were continuous and kept spilling into the ash pan. I figured my circuit board might be fried since the stove was behaving so poorly, so I unplugged it during April and had not done anything with it until September when I did a full cleaning. I finally got to use it this past week and everything seemed ok except for the igniter issue. I don't know if these issues are a function of a bad igniter and possibly a bad circuit board or if it is just my imagination. All I know is that my stove does not light in Auto Mode and there is a heck of a lot more ash than I am used to seeing.