I am in the 2nd week of owning my new Clydesdale Matt Black insert. Only in the 40's here at night so have not put it to the test yet. Break in fires were done last week and built my 4th fire tonight. So far it's heaven. The improvements that i read about from the 2008 model to the 2009 in the blowers (noise) and door handle seem to work great. Being used to burning in an "open" fireplace this is a whole different world. I have not had her past 300 F yet, no need. I ordered mine from Discount Stoves in Traverse Michigan. Great communication all the way thru. I picked up the stove at the local freight terminal exactly 3 weeks from when I ordered it. And they had to order it from HS. Not bad. It was bolted (3 places) to a small pallet which in turn was strapped to a larger pallet. It was wrapped tight with heavy plastic and taped. The sides and top were all protected by wood slats. Needless to say there were no complaints with the quality of the unit itself or the packaging. They shipped my 25 foot liner, Insulation wrap, top flash ,stove collar and cap via UPS. They all showed up the same day as the stove. I am in Ohio so they are only a few hundred miles north of me. I am sure that accounts for the fast shipping. I installed it myself into my existing kicked out fullly tiled masonry fireplace. Liner and top were a snap. Had to bust out a couple bricks on each side of my arch to fit it in. I knew that going in. Its amazing how easy it is to remove bricks with a simple hammer and chisel (and safety glasses). Used the sawz-all to cut the damper frame out so the 6 inch round would fit thru the damper hsng. Hardest part was securing the flu pipe to the stove with it in the firebox. The book says you can remove the baffles etc to get to it, but the 2 machine screws the book mention did not allow me to remove the baffle or chambers. I was able to get after much swearing, so all is well. I'll post a pic soon, and report back when winter temps get here. Great site! Lots of good info.