Lopi Answer hybrid cat combustor broken?

[BLocust]

Hello all. So Im coming to the end of my first burn season. I've been using well seasoned wood mostly hardwood and some doug fir. Towards the end of my last burn I noticed the cat combustor looked caved in towards the center. I waited until the morning and saw several cell had collapsed. I never over fired the furnace but might have choked down the air a bit early at times because this is my first season using a cat stove. Should I look to replace? Does Lopi cover cats under warranty. I have zero faith my dealer will work to resolve this for me so any help here is appreciated. Thanks for all of your help.

 

[bholler]

Hello all. So Im coming to the end of my first burn season. I've been using well seasoned wood mostly hardwood and some doug fir. Towards the end of my last burn I noticed the cat combustor looked caved in towards the center. I waited until the morning and saw several cell had collapsed. I never over fired the furnace but might have choked down the air a bit early at times because this is my first season using a cat stove. Should I look to replace? Does Lopi cover cats under warranty. I have zero faith my dealer will work to resolve this for me so any help here is appreciated. Thanks for all of your help.

I would get a replacement sent under warranty. But run it until it doesn't work. It should in that condition.