Hi Folks,
I recently purchased a show room model of the Napoleon HD35. The installers came out, installed and performed maintenance and servicing on the unit. They hooked up a small tank temporarily to test lines and flame output. After they left I hooked up a 20LB LPG tank with regulator so I could see the flame pattern. The flame on the back of the burner is high, blue base with yellow flames. There are more holes in the front and do not have any flames coming from them and the rest have a very low small blue flame. I shut everything off, waited and removed the burner assembly. I cleaned every hole with compressed air, vacuumed etc. It still did not make a difference...is this a bad burner?
Or is it because its a smaller tank with a crappy regualtor? The propane company is coming in this week to install proper tank/regulator. I'm hoping this issue goes away but just preparing for possible fixes if it does not.
I recently purchased a show room model of the Napoleon HD35. The installers came out, installed and performed maintenance and servicing on the unit. They hooked up a small tank temporarily to test lines and flame output. After they left I hooked up a 20LB LPG tank with regulator so I could see the flame pattern. The flame on the back of the burner is high, blue base with yellow flames. There are more holes in the front and do not have any flames coming from them and the rest have a very low small blue flame. I shut everything off, waited and removed the burner assembly. I cleaned every hole with compressed air, vacuumed etc. It still did not make a difference...is this a bad burner?
Or is it because its a smaller tank with a crappy regualtor? The propane company is coming in this week to install proper tank/regulator. I'm hoping this issue goes away but just preparing for possible fixes if it does not.