TomH said:
I just had a Jotul Kennebec installed a couple of weeks ago. So far, I've had trouble getting it started. It isn't all that cold yet, but I wanted to take the chill off a few nights recently. I end up having to tend the fire for a long time before anything really happens. I have been attempting the "top down" fire technique. Maybe I'm just not doing it quite right? Also, should I leave the door cracked a bit while I get it going? If I close the door it seems to go out very quickly. My installer did say that I have a 16' flue length, which is about the minimum needed. So I might not be getting as much draft as a longer flue would produce. I am also getting fairly dirty glass about every use so far, when the fire burns down. When it gets going, it produces great heat and works well. It's just that it's taking me over an hour to get to that point. Any help would certainly be appreciated, especially with this particular model!
is the 16' flue straight up? or do you have any elbows?
Follow what the manual says to do, sometimes it varies.
Generally people leave the door slightly cracked when starting the fire. Leave the door cracked for about 10-15 minutes, until you have a nice fire going.. Then open the flue all the way and shut the door.
Never leave the stove unattended with the door open.
What type of wood are you using?
How well has it been seasoned? (dried)
Top down is nearly impossible to do wrong.
Are you using fire starters or newspaper?
If you have small kindling to start it up, then a little bit bigger pieces on the bottom, then bigger.. then bigger... then you're doing it right.

If you have big pieces of top, and small pieces on the bottom, you're doing it wrong! =)
and welcome!
Soon you'll be thinking of wood piles non stop, and when you see a fallen tree on the side of a road you'll wonder how many cords you can get out of it.
My vote is with unseasoned wood, by the way.