Hi everybody, first of all excuse my English, it is not very good, but there is no forum in my language about this thread and I really need help. I´m going to try to explain it the best I can... I recently installed the Alderlea T6, and the EBT 2 makes a constant noise as soon as it makes some air outside, regardless of whether it´s working or not. It is very annoying, like a “click” noise, every time the trapdoor opens and closes… I attached a video so you can see it.
We don´t know if it is an improper installation or any other problem, but the installers say it's normal. We don´t think so because it's really annoying to hear this sound all the time. If someone could tell me if their EBT 2 make that noise too, or it's something that shouldn't happen I would greatly appreciate it. This type of stove is not common in our country and we don´t know where to go to ask for an opinion. Thank you for your help, and I apologize again for my incorrect English.
We don´t know if it is an improper installation or any other problem, but the installers say it's normal. We don´t think so because it's really annoying to hear this sound all the time. If someone could tell me if their EBT 2 make that noise too, or it's something that shouldn't happen I would greatly appreciate it. This type of stove is not common in our country and we don´t know where to go to ask for an opinion. Thank you for your help, and I apologize again for my incorrect English.