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Posted By Pascal_Maertens,
Oct 11, 2015 at 12:22 AM
OK Pascal, thanks for this. I'll look for your answer in a few days.
Sorry, I have not forgoten you, it<s just that at this time we have alot of tigns to do but i<ll be testing this soon
I haven't find any change in installing the thermostat on the new series of stove.
Hello, thanks for the very useful information, I was looking for the file for a Piazzetta p937 stove, is there any place where I could find them?
To all Piazzetta customers for me to help you better;
Prior to download any field, or information, on how to adjust your stove you should first informed your local dealer of any problem you are experiencing whit your stove. They are the one who have generally installed and adjust the unit so they should know what to do
Only then, if they can’t correct the situation, or you do not get satisfaction, I will be there to help you out, but prior to do so, I need few informations;
First, is your stove is still under warranty?
What is the model of your stove?
What is your firmware version?
In witch country is the stove installed?
If you are experiencing; soot problem, lazy flame, accumulation of ash in the burn pot or just any other issue,
please also answer these following question;
When was the last time you clean your stove?
When was the last time you clean your chimney?
How many pouch of pellet have you burn since then?
Are you running your stove at P3 level?
Are you running on ENERGY SAVING mode?
Did you read the sticky post Piazzetta A to Z recommendations; https://www.hearth.com/talk/threads/piazzetta-pellets-stove-a-to-z-recommendations.147362/
Send me this info on my e-mail at email@example.com and I will be able to help you thank you
Is your email working? tried emailing you a number of times but never received a response
I get e-mails every day from different forums
Could you tell me what code A585 refers to? Thanks
very sorry A585 dose not sound me noting were have you seen this code
my e-mail is firstname.lastname@example.org
It's on the digital display where the time should be. Our Monia has been running poorly, with solid ash build up in the burn pot and charred pellets in the ash pan
It appears that all of our problems were related to the Cubex pellets. I Drove an hour to get 4 bags of Ambiance pellets and after a thorough cleaning we put the new pellets in and the stove is running like a dream! They said that while they hadn't had any complaints with the Cubex pellets they would be happy to switch our 2+ tons of Cubex for Ambiance. Now that's good customer service!
if this can help you good, but I can assure you that a Piazzetta can be set to run properly with any brand and kind of pellets, it's one of the rare stove that are fully adjustable.
I did found an American stove that seems to have all of the Piazzetta features and advantages I'll be back soon
I've run into some real problems.
Piazzetta Sabrina doesn't light. I replaced the igniter but no go. The only thing left is to replace the electronic board (according to the instruction manual).
a) is there any other thing I should check before buying the board at almost $500
b) can't find a service manual anywhere online to help with the servicing. Anybody know where to find one?
Make sure all connections to the board are ok , if you have a board problem the original igniter will still work if you connect it to 110 Volts ,should glow red in no time . As for the board I am not sure if the igniter gets switched on and off via a Triac or a relay (there is a relay on the board) it would make sense to use the relay for the 300 Watt load of the igniter . The best way would be to trace back from the connector on the board and visually check .
Do you ear a click sound when you turn the stove on?
Thanks for replying gusto.
I will check the board, but with no manual I don't know where the board access is. Help here would be great.
The board activates everything: combustion fan, room fan, display, auger, but not the igniter (which I just replaced with a new one). So I think the board is OK although it could be a bad wire or connection or relay.
I'll give it a try.
Hey folks these threads are supposed to be more of a reference page than a posting page. Thread will be locked down so it cannot be posted to. Start a new thread on the pellet mill board to discuss issues/problems/solutions. Thanks...
To get at the board you need to remove the right cover of the stove (looking from the front) Do actually hear a click sound when you turn the stove on ?