To all Piazzetta customers for me to help you better;
Prior to download any field, or information, on how to adjust your stove you should first informed your local dealer of any problem you are experiencing whit your stove. They are the one who have generally installed and adjust the unit so they should know what to do
Only then, if they can’t correct the situation, or you do not get satisfaction, I will be there to help you out, but prior to do so, I need few informations;
- First, is your stove is still under warranty?
- What is the model of your stove?
- What is your firmware version?
- In witch country is the stove installed?
If you are experiencing; soot problem, lazy flame, accumulation of ash in the burn pot or just any other issue,
please also answer these following question;
Send me this info on my e-mail at
[email protected] and I will be able to help you thank you