Piazzetta pellets stove A to Z recommendations

Pascal_Maertens Posted By Pascal_Maertens, Oct 11, 2015 at 12:22 AM

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  1. biom@ss

    biom@ss
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    Oct 28, 2015
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    OK Pascal, thanks for this. I'll look for your answer in a few days.
     
  2. Pascal_Maertens

    Pascal_Maertens
    Burning Hunk 2.
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    Mar 25, 2014
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    Loc:
    Mont-Laurier, Qc
    Sorry, I have not forgoten you, it<s just that at this time we have alot of tigns to do but i<ll be testing this soon

    regards
    Pascal
     
  3. Pascal_Maertens

    Pascal_Maertens
    Burning Hunk 2.
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    Mar 25, 2014
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    I haven't find any change in installing the thermostat on the new series of stove.
     
  4. R6n1p

    R6n1p
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    Dec 25, 2015
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    Hello, thanks for the very useful information, I was looking for the file for a Piazzetta p937 stove, is there any place where I could find them?
     
  5. Pascal_Maertens

    Pascal_Maertens
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    Mar 25, 2014
    212
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    To all Piazzetta customers for me to help you better;

    Prior to download any field, or information, on how to adjust your stove you should first informed your local dealer of any problem you are experiencing whit your stove. They are the one who have generally installed and adjust the unit so they should know what to do

    Only then, if they can’t correct the situation, or you do not get satisfaction, I will be there to help you out, but prior to do so, I need few informations;

    • First, is your stove is still under warranty?
    • What is the model of your stove?
    • What is your firmware version?
    • In witch country is the stove installed?

    If you are experiencing; soot problem, lazy flame, accumulation of ash in the burn pot or just any other issue,
    please also answer these following question;


    Send me this info on my e-mail at pmaertens@msn.com and I will be able to help you thank you
     
  6. gusto

    gusto
    Member 2.
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    Feb 3, 2014
    42
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    Loc:
    Northwest Territories
    Hello Pascal

    Is your email working? tried emailing you a number of times but never received a response

    Regards
    gusto
     
  7. Pascal_Maertens

    Pascal_Maertens
    Burning Hunk 2.
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    Mar 25, 2014
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    I get e-mails every day from different forums
     
  8. Steve N.

    Steve N.
    New Member 2.
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    Jan 13, 2016
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    Hi Pascal
    Could you tell me what code A585 refers to? Thanks
    Steve
     
  9. Pascal_Maertens

    Pascal_Maertens
    Burning Hunk 2.
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    Mar 25, 2014
    212
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    Loc:
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    very sorry A585 dose not sound me noting were have you seen this code
     
  10. Pascal_Maertens

    Pascal_Maertens
    Burning Hunk 2.
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    Mar 25, 2014
    212
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    Mont-Laurier, Qc
    my e-mail is pmaertens@msn.com
     
  11. Steve N.

    Steve N.
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    Jan 13, 2016
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    It's on the digital display where the time should be. Our Monia has been running poorly, with solid ash build up in the burn pot and charred pellets in the ash pan
     
  12. Steve N.

    Steve N.
    New Member 2.
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    Jan 13, 2016
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    Loc:
    Plainfield MA
    It appears that all of our problems were related to the Cubex pellets. I Drove an hour to get 4 bags of Ambiance pellets and after a thorough cleaning we put the new pellets in and the stove is running like a dream! They said that while they hadn't had any complaints with the Cubex pellets they would be happy to switch our 2+ tons of Cubex for Ambiance. Now that's good customer service!
    Steve
     
  13. Pascal_Maertens

    Pascal_Maertens
    Burning Hunk 2.
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    Mar 25, 2014
    212
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    Loc:
    Mont-Laurier, Qc
    if this can help you good, but I can assure you that a Piazzetta can be set to run properly with any brand and kind of pellets, it's one of the rare stove that are fully adjustable.
     
  14. Pascal_Maertens

    Pascal_Maertens
    Burning Hunk 2.
    NULL
    

    Mar 25, 2014
    212
    61
    Loc:
    Mont-Laurier, Qc
    I did found an American stove that seems to have all of the Piazzetta features and advantages I'll be back soon
     
  15. BillX

    BillX
    New Member 2.
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    Sep 4, 2016
    40
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    Loc:
    Northern Ontario
    I've run into some real problems.

    Piazzetta Sabrina doesn't light. I replaced the igniter but no go. The only thing left is to replace the electronic board (according to the instruction manual).

    a) is there any other thing I should check before buying the board at almost $500
    b) can't find a service manual anywhere online to help with the servicing. Anybody know where to find one?

    Thanks.

    BillX
     
  16. gusto

    gusto
    Member 2.
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    Feb 3, 2014
    42
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    Loc:
    Northwest Territories
    Hello Bill

    Make sure all connections to the board are ok , if you have a board problem the original igniter will still work if you connect it to 110 Volts ,should glow red in no time . As for the board I am not sure if the igniter gets switched on and off via a Triac or a relay (there is a relay on the board) it would make sense to use the relay for the 300 Watt load of the igniter . The best way would be to trace back from the connector on the board and visually check .
    Do you ear a click sound when you turn the stove on?

    Regards
     
  17. BillX

    BillX
    New Member 2.
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    Sep 4, 2016
    40
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    Loc:
    Northern Ontario
    Thanks for replying gusto.

    I will check the board, but with no manual I don't know where the board access is. Help here would be great.

    The board activates everything: combustion fan, room fan, display, auger, but not the igniter (which I just replaced with a new one). So I think the board is OK although it could be a bad wire or connection or relay.

    I'll give it a try.

    Thanx
     
  18. Lake Girl

    Lake Girl
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    Nov 12, 2011
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    Hey folks these threads are supposed to be more of a reference page than a posting page. Thread will be locked down so it cannot be posted to. Start a new thread on the pellet mill board to discuss issues/problems/solutions. Thanks...
     
  19. gusto

    gusto
    Member 2.
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    Feb 3, 2014
    42
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    Loc:
    Northwest Territories
    To get at the board you need to remove the right cover of the stove (looking from the front) Do actually hear a click sound when you turn the stove on ?
     
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