While I agree that the dealer should fix the problem, I also think that it is important for this community to understand what is going wrong.
Quadrafire Mt Vernon E2 Drama and Broken Glass
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Woah.
Can I ask if the manufacturer knows about your case because they indicated to me that this was a one time thing?
Can I ask if the manufacturer knows about your case because they indicated to me that this was a one time thing?
Also can you describe more what happened? There has been some discord over the word I used to describe the incident and whether it was a 'glass shattering' incident or an 'explosion'.
Neither of those descriptions seem to fully fit what happened.
Do you have pics? Did you see the pics I posted? On ours there was a very loud boom and the glass flew outwards (not just shattered).
It got as far as several feet away from the stove and apparently the metal on the door was also warped.
Was yours similar?
I really want to know if you contacted Quadrafire??
Sorry you are dealing with this too. : (
Neither of those descriptions seem to fully fit what happened.
Do you have pics? Did you see the pics I posted? On ours there was a very loud boom and the glass flew outwards (not just shattered).
It got as far as several feet away from the stove and apparently the metal on the door was also warped.
Was yours similar?
I really want to know if you contacted Quadrafire??
Sorry you are dealing with this too. : (
Hobokenkitchen, while you wait to hear back on your query, what did you end up doing about your stove in the very end. Or is it not over yet ? Last we knew you had an AE that wasn't producing heat as I recall ?
It's not over yet. AE still here and still not heating sufficiently. Wood Heat is meeting with Quadrafire tomorrow to discuss. We have to see what they will do.
These are the new E2, not the AE. Different model. The E2 has the new "Energy Efficient" technology. Whatever the heck that means.
"The new Mt. Vernon with Efficient Energy (E2) technology is the most powerful and efficient stove ever designed by Quadra-Fire. E2 technology helps achieve 87% efficiency—saving money by burning less fuel. Plus E2 technology automatically adjusts the blower to maintain desired room temperatures."
http://www.quadrafire.com/Products/MT-Vernon-E2-Pellet-Stove.aspx
http://www.quadrafire.com/Products/MT-Vernon-E2-Pellet-Stove.aspx
I have ten bucks that says this little trick is involved.
"
I. Firepot Purge
Purpose: To help remove debris from the firepot and help
the unit burn as efficient as possible.
The frequency of the purge cycle is once every 50 minutes
while the unit is burning. During the firepot purge, the feed
is reduced to the lowest setting and the exhaust blower
ramps up to a very high setting. The purge cycle lasts 99
seconds
"
"
I. Firepot Purge
Purpose: To help remove debris from the firepot and help
the unit burn as efficient as possible.
The frequency of the purge cycle is once every 50 minutes
while the unit is burning. During the firepot purge, the feed
is reduced to the lowest setting and the exhaust blower
ramps up to a very high setting. The purge cycle lasts 99
seconds
"
Two in a short time is something more than a fluke. Quads are known to be good dependable units and performing stoves. I am curious as to how this wasn't discovered in testing phases and the like. Things happen and I am sure Quad doesn't want this going on any more than new owners do. Are they doing some type of an after burn or secondary burn to get the efficiency rating up? If so this might be a cause of the volatile gases going off or something along those lines.
I do know that when some of the outdoor wood boilers went to this type of technology they had numerous issues. Not saying they are going after a complete secondary burn of smoke and gases but the question is are they edging into this scenario or border lining it trying to boost EPA efficiency ratings? It could be a multitude of things or even the glass cutting process. If glass has any type of little nick on the edge (often unseen) the integrity is gone. The very slightest nick or chip will leave it prone to cracks and breakage. I have messed with a lot of glass in windows and store fronts. Just another thought as to why the glass is failing possibly. Explosions are another story.
I do know that when some of the outdoor wood boilers went to this type of technology they had numerous issues. Not saying they are going after a complete secondary burn of smoke and gases but the question is are they edging into this scenario or border lining it trying to boost EPA efficiency ratings? It could be a multitude of things or even the glass cutting process. If glass has any type of little nick on the edge (often unseen) the integrity is gone. The very slightest nick or chip will leave it prone to cracks and breakage. I have messed with a lot of glass in windows and store fronts. Just another thought as to why the glass is failing possibly. Explosions are another story.
My stove was installed this mourning and running good and should be , will post pictures tomorrow of the stove from installation steps to being fired up, to Hp52nova if you don,t have anything worthwhile to post how about making it a read it only on your behalf
Jeff
Jeff
Kind of like today's diesel trucks going into regeneration mode ( they actually do it to burn soot out of the converter though).
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Jeff, Congrats on the new stove. Enjoy it and get the pics up because we like them. Don't feel slighted by HP52NOVA because we do tease around here a lot. It's all part of the fun. I don't think he meant anything il-willed with it and I've posted some stupid questionable stuff also. We all do at times.
Hang around long enough and you'll see people who get along here very well going rounds. No big deal and all I am saying is don't take little shots the wrong way. I'm sure it was meant to be funny but with some recent issues I can see it being seen as a jab which it likely was not.
Hang around long enough and you'll see people who get along here very well going rounds. No big deal and all I am saying is don't take little shots the wrong way. I'm sure it was meant to be funny but with some recent issues I can see it being seen as a jab which it likely was not.
I just finished reading the whole manual for the E2. I would hate to pay the electric bill for one. The thing lets the fire die in the "Purge" cycle. The thing is essentially restarting the stove every 50 minutes. Buy your ignitors by the case. 
International 4900's put you to the side of of the road and then you wait while it does re gen. Takes about 15 minutes of smoke show. But worse than that is periodic maintenance, this puts the vehicle down to a max 5 MPH and you get it to a dealer where they pull the burner and send it off for rebuild. It's a serial number match too, EPA regulated you have to reinstall the original, no swap out program. Ridiculous, it's about a two week turn around !!
With the new 300 watt igniters, it shouldn't be much of an issue. kapI just finished reading the whole manual for the E2. I would hate to pay the electric bill for one. The thing lets the fire die in the "Purge" cycle. The thing is essentially restarting the stove every 50 minutes. Buy your ignitors by the case.
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