Top insulation board came broken on my insert, ok to use without it?

[Lucky Strike]

Got a Napoleon model GDIX4 insert and while unboxing everything with the installer we discovered that the firebox top insulation board was broken in half. Packaging all seemed fine but I guess it got jostled a bit too much in transit. It was grey colored and looked like some sorta 1” or so thick fiber/foam. Installer said he’d call it in and get a replacement ordered as a warranty item but in the meantime is it safe to use the insert? Eager to use it but don’t want to potentially cause any harm to the unit.

 

[brenndatomu]

Glue it back together using furnace cement...it works well.

 

[Lucky Strike]

Glue it back together using furnace cement...it works well.

Unfortunately I don’t have it anymore. Installer took it with him to show to the wholesaler place (so they can order a new one) he got the unit from.

 

[brenndatomu]

I wouldn't run without it then...

 

[brenndatomu]

If you can get the broken one back from the installer and fix it that would allow you to burn until the new one comes in...unless they need it for some reason. If this is like a lot of things these days it could be a while until the new one comes...if they raise a stink about giving you the broken one to repair/use I would raise a bigger stink about not being able to use my new stove while waiting on an undamaged part.

 

[BigJ273]

That board serves a purpose. While it will burn without it, I wouldnt do it