Welcome to the Forum:
My recommendation is to be deliberate and consistent in your starting and nurturing procedures. Maybe type out a cheat sheet to follow each time:
1. stack several logs, add kindling (i use 1/4 of a fire starter brick)
2. make sure bypass is open, thermostat is fully open
3. add several crumpled newspaper on top, light to warm up chimney and create draft
4. then light kindling, close door leaving a crack
5. when fire looks like it is self sufficient, close and latch door, leaving all else the same
6. monitor cat gauge on top, when the red triangle hits the active zone, close bypass
7. leave wood burn to achieve a "char" on most logs (can be 10-30 min depending on wood)
8. lower thermostat halfway to desired level, wait 10 min, lower again to final spot
9. sit back and enjoy the warmth.
This list is by no means absolute, and local conditions will prevail, but it is a pretty good approximate. Wet wood is a real problem for new burners, resulting in sub-par performance. Maybe get a compressed log at a fire store (not the Duraflames or similar as they are not approved for woodstoves). Even grab a scrap 2x4 at the big box store, cut it up into 16" pieces and use 1 or 2 in the fire to get it going. Cheap way to ensure you get a hot fire going. Eventually you will learn how your wood burns and what is the best technique.
Please do not get frustrated. This is a learning curve, especially if you have limited experience. Folks here are non-judgemental and willing to help. Keep us informed and you soon will have what can be considered one of the best wood burning appliances on the market humming.