My install was just completed Thursday! After 2 years of planning and waiting it is finally complete. Thanks so much for all the information and advice on this site.
I had the stove taken apart completely and the two installers hand carried it inside. It ended up needing roof brackets which I didn't notify our roofers about. They just installed it 6mo ago. I freaked out for a minute. I called them and they said our warranty would not be voided but they would not cover anything related to the brackets.
Second, the installers spray painted the connector and got aerosol all through our house. After the test burn (even with a 6hr burn outside) our house was reeking of aerosol and paint. The 3 girls all stayed the night in a hotel with most the windows wide open for 24hrs.
Third pain was the hearth board. I first unloaded it 2 weeks ago and I got a red corner pad from AJ hearth vs what is in the pic. They agreed to meet and swap the boards. The shape and tile are correct but the frame is a weird gray color, not the standard black! After so much $ I want everything right. I'm waiting to hear if they will take it back. I'm also thinking about adding a wall board. The wall is getting very warm close to min clearance.
Now with only two windows cracked, the stove room is up to 75°F at medium burn, most of the 2400sf is 72°F. Temp probe is about 12 O'Clock after 7hrs with a half load of ash.
I had the stove taken apart completely and the two installers hand carried it inside. It ended up needing roof brackets which I didn't notify our roofers about. They just installed it 6mo ago. I freaked out for a minute. I called them and they said our warranty would not be voided but they would not cover anything related to the brackets.
Second, the installers spray painted the connector and got aerosol all through our house. After the test burn (even with a 6hr burn outside) our house was reeking of aerosol and paint. The 3 girls all stayed the night in a hotel with most the windows wide open for 24hrs.
Third pain was the hearth board. I first unloaded it 2 weeks ago and I got a red corner pad from AJ hearth vs what is in the pic. They agreed to meet and swap the boards. The shape and tile are correct but the frame is a weird gray color, not the standard black! After so much $ I want everything right. I'm waiting to hear if they will take it back. I'm also thinking about adding a wall board. The wall is getting very warm close to min clearance.
Now with only two windows cracked, the stove room is up to 75°F at medium burn, most of the 2400sf is 72°F. Temp probe is about 12 O'Clock after 7hrs with a half load of ash.