We had the chimney cleaned on the weekend and no way in heck will the top baffle plate drop down over the heat tube . Tried everything . Pulled the side supports out , cleaned them and under it and no go . Almost like the two side rail supports are bent . I can get it all lined up , and then the sides are wedged and it can’t tilt forward to drop because the front ( facing me) end wedges against the top. We moved into this house last year and never had a fire place or insert before . So possibly it’s always been like this . The steel on the side plates that look bent is pretty thick . And they are both bent exactly the same . I’m outa ideas and won’t burn if I can’t get it to drop down into place . Here are some pictures of what I’m dealing with .