Help with fireplace refactories

[swhitley2101]

I was told by the local fireplace installers that these gaps are normal. Everything picture I’ve seen on the internet of new panels have no gaps. I don’t think they installed this properly but can anyone offer their opinion please? The gaps are big enough for small coals to get in and fall down.

 

[bholler]

I was told by the local fireplace installers that these gaps are normal. Everything picture I’ve seen on the internet of new panels have no gaps. I don’t think they installed this properly but can anyone offer their opinion please? The gaps are big enough for small coals to get in and fall down.

View attachment 283657 View attachment 283658

Looks pretty normal for builders box fireplaces