I just read this thread from beginning to end. I wish I had read this when I first got my stove...it would have saved me a lot of tense moments. Hope you find it helpful:
https://www.hearth.com/talk/threads...hen-the-stove-isnt-ready-to-be-loaded.116120/
https://www.hearth.com/talk/threads...hen-the-stove-isnt-ready-to-be-loaded.116120/